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Question What is the warranty on your conversions?
Answer

All conversions is warrantied for one year.

This warranty does not cover or warranty damage to the parts caused by:
1. Defects, malfunction, or failures resulting from abuse, misuse, modifications, alterations, improper storage, use of unauthorized attachments including failure to provide or perform required maintenance services. Preventive maintenance is the warranty holder's responsibility.
2. Damage caused by dirt or corrosion in all of this forms, including, but not restricted to rust, salt water, varnish and moisture.
3. Failure to follow the setup, pre-delivery service, and adjustments.
4. Damage caused by pressure, or steam cleaning of the parts.
5. General wear and tear.
6. Damage caused during any form of racing, commercial use, crash damage or any use deemed improper by E-Bike KC or the original distributor/manufacturer, acting reasonably.

E-Bike KC or the original distributor or manufacturer's sole obligation under this warranty is to replace or repair, at it's option, any part found to be defective. Parts replaced or repaired under this warranty are warranted only for the balance of the warranty period.